Fundamentals of Microsoft
Windows^® XP

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About this Course

This course is intended for serious computer hobbyists, IT students, and IT professionals.

The free online textbook for this course is Sams Teach Yourself Microsoft® Windows® XP in 24 Hours. Read the Introduction to the book.

Indicates links that take you away from the Free-Ed.Net site. Use the links on these offsite pages carefully, and use the Back function on your browser to return to the assigments.

Study Aids

Glossary of Terms

Differences Between the Windows Home and Professional Edition

Lesson 6. Calling for Help

In this lesson, you will

• Access the help system
• Ask a remote user for assistance
• Check your hardware and software for compatibility to Windows XP
• Access the help inside individual Windows XP applications

Reading Assignments

Read the following sections from your free online textbook:

Introducing the Help and Support Center (HSC)

Getting Topical Help

Obtaining Support

Searching the Index

Other Forms of Help

 

Learning Activities

1. Use this search box to refine and expand your understanding of new terms and concepts in the reading assignments.

2. Read the Summary of the lesson.
3. Test you understanding with the Q&A .
4. Visit the online Workshop.

   Return here after completing your Workshop session.

Appendix C Answers to Quizzes and Exercises is currently unavailable.

User Accountability

If you are part of a class that is using this free online course, your instructor might suggest that you submit the user accountability form when you have completed your work.

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